SuiteCRM Extension-User Analytics CRM

If you want to optimize your CRM usage and improve team efficiency, User Analytics CRM is essential. It helps you:

• Identify Productivity Bottlenecks: Discover which modules are underutilized and where users might need additional training.
• Track User Engagement: See how often and how effectively users interact with different parts of SuiteCRM.
• Measure CRM ROI: Evaluate the impact of your CRM implementation by analyzing user activity data.

Once installed, User Analytics CRM tracks user actions within SuiteCRM, including:

• Module Usage: How often each module is accessed and which actions are performed.
• Record Activity: The number of records created, updated, and deleted in each module.
• Time Spent: The amount of time users spend in each module and on specific actions.

• CRM Usage by Module: Detailed overview of how each module is used.
• User-wise CRM Usage: Individual reports showing each user's activity.
• Time Spent on Each Function: Breakdown of time spent on different CRM actions.