If you don’t have the WhatsApp Business API, No worries
Run Customer Support on WhatsApp between multiple agents
Setup workflow to send a notification to Agents to the customer on any updates of the Record.
Connect more WhatsApp numbers to send/receive messages from/to Salesforce.
overview of all messages against contact in Salesforce.
Closely connected with CRM to integrate WhatsApp messages as comments, Tickets or other important features.
Manage all your WhatsApp contacts,filter them and more.
Salesforce WhatsApp Integration is a service that allows you to seamlessly integrate WhatsApp communication into your Salesforce platform, enabling you to communicate with customers via WhatsApp directly from your Salesforce interface.
The benefits of using Salesforce WhatsApp Integration include enhanced customer engagement, streamlined communication, real-time interactions, and the ability to manage customer interactions within your Salesforce CRM.
The integration process involves connecting your Salesforce and WhatsApp accounts, configuring communication settings, and enabling features such as sending automated messages, receiving inquiries, and managing conversations within Salesforce.
Yes, customer data is treated with the utmost security. Salesforce WhatsApp Integration uses encryption protocols to ensure that all communications and data transfers are protected.
Getting started is easy. Contact our team to discuss your requirements and get a personalised integration plan. Our experts will guide you through the setup process and help you leverage the power of Salesforce WhatsApp Integration for your business.