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Adam Photo, a Singapore-based photography studio specializing in school photography, sought to develop a user-friendly website to enhance operations and the booking experience. This case study outlines the successful implementation of a custom online photo booking system, focusing on improved customer interaction, booking management, and brand identity alignment through tailored web design.
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Learn MoreAdam Photo faced various challenges when trying to manage orders and customer interactions. In addition, the existing system was not user-friendly so it was difficult to set up or schedule an inspection. Additionally, it was necessary to provide improved communication channels for customers to be aware of and participate in business activities. Additionally, the studio needed a custom website design that would set it apart from the competition by providing easy navigation for parents and schools as well as administrators.
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Learn MoreTo overcome these obstacles, Variance Infotech partnered with Adam Photo to develop an online photo registration system. The project followed a step-by-step approach focusing on key aspects: ensuring seamless booking management, enhancing customer interaction, and creating a custom website design that aligned with Adam Photo’s brand identity. Additionally, an online photo gallery was developed to offer customers a convenient and secure way to view and purchase their images. Each phase of the project was meticulously planned and executed to improve operational efficiency and boost customer satisfaction.
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The website features an intuitive online booking system, allowing easy appointment scheduling for parents and school administrators. Automated confirmation emails, reminders, and options for rescheduling or cancelling appointments enhance client flexibility and ensure timely updates.
The website reflects Adam Photo’s brand identity through custom themes and layouts that are visually appealing and user-friendly. The design cohesively integrates the studio's visual elements, offering a distinct and engaging user experience.
Integrated email and SMS notifications keep clients informed about their bookings. A customer portal provides access to reservation details, allows photo downloads, and facilitates direct communication with the studio, improving the overall customer experience.
A secure online gallery lets customers view and purchase high-quality images directly from the website. This feature simplifies the shopping experience and boosts the studio's revenue by offering prints, digital downloads, and other photo products.
The results of the electronic photograph booking system implemented in Adam Photos are as follows
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With this new way, people can now make appointments quickly and schedule them online. Automated notifications and reminders helped to decrease the number of no-shows for the clients, as well as keeping them in the loop concerning their bookings.
Email and text message alerts were added to improve communication with customers. The new client portal lets customers manage appointments, view photos, and more, making their experience better.
Customised website design sets Adam Photo apart from its competition while ensuring a consistent professional look across all its online platforms. A vibrant appearance coupled with ease of use boosted customer satisfaction levels.
Online photo gallery and secure payment gateway helped improve sales by facilitating easy purchase of pictures and photo products in turn leading to increased revenue for this studio. Customers liked using this method. They could check their photos and place orders easily. This helped increase sales a lot.
By implementing an online photo ordering platform, Adam Photo successfully addressed its operational challenges and enhanced customer experience. Improved labelling, improved communications, and customised website design have helped the studio stand out in the mainstream market, resulting in increased productivity and customer satisfaction
Owner/CEO, Adam Group of Companies
You can easily book a photo session through our website. Simply select the desired date and time from our booking calendar, and you will receive an automated confirmation.
Adam Photo specialises in school photography, including individual portraits, class photos, and parent-child sessions.
Yes, you can reschedule your appointment by accessing your booking details on our website or contacting us directly.
You will receive automated reminders via email and SMS to ensure you don’t miss your scheduled session.
Please bring any props or items you would like to include in the photos. For school photos, ensure your child is dressed appropriately according to the school’s guidelines.
Variance InfoTech Pvt Ltd.
608/609, 6th floor - Abhishree Adroit,
Vastrapur, Ahmedabad, 380015, India
Phone : +91-7016851729
Email : info@varianceinfotech.in
Variance InfoTech LLC
30 N Gould St. Sheridan,
WY 82801 USA
Phone : +16305340223
Email : info@varianceinfotech.in
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