Transform Your Dental Practice with Efficient Referral Management Software.

Dental Referral Management

A better way to manage your dental referral Network.
The client is a Dental industry veteran helping dental clinics for 15 years to improve performance, reduce manual work and increase revenue. The client is a well known speaker and marketing expert who has worked with 200+ dental clinics and associates.

Design, Develop, Maintain.

Challenges

The biggest pain point general practitioners have is to track the referral they sent to specialists. Dental offices spend hours and hours on sending referral, patient information, patient insurance detail, patient medical history to a specialist. This does not end here, GP have to take follow up about referrals.
Second pain point is related to patients,they have to fill the same long patient forms at multiple places (one at general practice and second at specialist clinic). The process is non-productive for clinics and patients.
Third pain point is, each practitioner and specialist uses different Patient Management Systems (PMS) to manage patient data. When sending a patient to a specialist who is not using the same PMS as a general practitioner, dental staff has to do a lot of paperwork.
Fourth pain point is to track revenue. Specialists usually receive referrals from multiple general practitioners and it’s important for them to track and find which practitioner is generating most revenue and referrals.

Solutions

A web-based software is built for general dentists to immediately send referrals to Oral surgeons, Periodontists, Endodontists, Prosthodontists, Orthodontists and Dental labs. An innovative professional network for the dental industry where general dentists and specialists exchange referrals & patients.
General practitioners can find specialists which are near to a patient's home/office which increases appointments by 60%. When sending a referral dentists can decide what information and documents related to the patients are visible to the referral receiver. When the patient visits a clinic, he/she doesn’t have to fill the form as information is already transferred by the referee.
Unique stand alone solution is developed to transfer the data from Dentrix, Dentrix Enterprise, EagleSoft and other PMS to cloud the database. This centralized database helps dental clinics to view, track and analyze referral details at one central place.
Dentists can view referral reports, completed procedures and revenue generated by each referral.
Dental marketing agencies usually work with Salesforce, GoHighLevel, Hubspot or any other CRM Software to manage their operation. We developed few microservices which provides following integration
- Dentrix to GoHighLevel Integration
- Dentrix Enterprise to GoHighLevel Integration
- OpenDental to GoHighLevel Integration
- EagleSoft to GoHighLevel Integration
- Dentrix to Salesforce Integration
- Dentrix Enterprise to Salesforce Integration
- OpenDental to Salesforce Integration
- EagleSoft to Salesforce Integration
- Dentrix to Hubspot Integration
- Dentrix Enterprise to Hubspot Integration
- OpenDental to Hubspot Integration
- EagleSoft to Hubspot Integration
Special USB based hardware is developed and distributed to dental clinics, which opens and autologins dental staff to referral networks.
Notifications and Reminders are sent for various events. We have used an event driven Pub-Sub pattern to publish all notifications and reminders. Madril and Twilio are integrated to send notifications and voice messages. Microservices are subscribers to relevant publishers and send SMS & Voice Messages using Twilio. Emails are sent using Mandril.

Technology we used

Client’s existing application was developed using ASP.NET Web Forms with JQuery. A tightly coupled legacy system was redesigned with the latest technology and distributed architecture. Core logic is redesigned in .NET Core Web API as backend and AngularJs as front end. Non core logic like data processing, notifications & reminders are developed as micro services using AWS Lambda, SNS and SQS.

Customer's Words

Customers - Our growth engine, we always love to hear from them

I have been very impressed with the work Variance Infotech Pvt Ltd has done for us – on a number of levels.Testing the system has been much easier as the quality of their code has been so good that there is much less de-bugging than normal.

Travis Roger

CEO, Recordlinc

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