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Pioneer in Offering CRM Solutions since 2010...

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How It Works?

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Sales Agent Operation Flow

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Service Agent Operation Flow

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360 Degree View of Call Center CRM

Admin Interface
Agent Interface
Analytics
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Feature HighLights

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Call Campaigns/Auto-Dial

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Click-to-Dial

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Call Recording

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Call Transcription

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Add Notes During Call

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Voicemail Drop

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Local Outbound Caller ID

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Live Call Monitoring

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Caller Context

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Call Transfers & Forwarding

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Call Scripts

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Call Reminders

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Call Logging

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Call Analytics & Report

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Inbound/Outbound SMS

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Notifications

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CRM Integration

Integrated CRM Features

  • Auto-Display customer information on call
  • Agent script Management
  • Call Disposition Synchronization
  • CallBack is integrated with the CRM Calendar
  • Customer 360 view from the agent
  • On Call Send SMS/Email
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What Do We Offer?

  • Theme based call-center CRM solution
    • Select an available theme for your Contact Center or Call Center CRM solutions.
  • Complete Installation and Configuration of CRM with PBX
    • The CRMTiger team will install CRM and PBX systems on your cloud server with configuration.
  • Training
    • The Expert CRMTiger team will train the customer's team mainly Agents and Administrators on how to use Call Center CRM to get the best output for their business.

Technology Selection

CRM Software

vTiger CE
(Latest Version)

PBX(Dialer) Software

VICIDial or
FreePBX

Pricing

CallCenter CRM pricing rely on the selection of the following features:

  • Themes
  • CRM Features
  • PBX Features
  • Dialer Features
  • Agent Interface Modification Requirement

Trusted Customers

Shah_Investor's company-logo-img recordlinc company-logo-img leadmaster company-logo-img netvill2 company-logo-img Smart choice company-logo-img tech-mahindra company-logo-img

Contact Us About

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What happens next?

  • Our sales manager reaches out to you within a few days after analyzing your business requirements.
  • Meanwhile, we signed an NDA to ensure the highest level of privacy.
  • Our pre-sale manager presents project estimates and an approximate timeline.

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